TKC data breach
TKC announced a data breach on Nov 2, 2026 affecting about 2.2 million email addresses, exposing email addresses. It happened through a vendor (Arara (email delivery service)). No settlement or compensation has been announced.
Was I affected?
People who received emails from TKC systems, including users of accounting firm software and residents who used municipal online application or My Number card pickup booking systems built by TKC. TKC says it will contact affected customers.
| Announced | Nov 2, 2026 |
|---|---|
| When it happened | Intrusion at email vendor Arara (Arara Message); Arara told TKC on November 2, 2026 |
| Country | Japan |
| Email addresses exposed | 2.2 million |
| Data exposed | Email addresses |
| Through a vendor | Arara (email delivery service) |
| Status | Confirmed by the company or a regulator filing |
What happened
TKC, a Japanese provider of software for accounting firms and local governments, said on November 2, 2026 that up to 2,230,812 email addresses of people using TKC systems leaked after an outsider broke into "Arara Message", the Arara service TKC used to send emails. The addresses include those that received emails from municipal online application and My Number card pickup booking systems run on TKC software, as well as accounting firm systems. Only email addresses were taken; email contents, My Number data and application details were not. TKC says its own systems and data centers were not breached, and it narrowed down the affected systems in a sixth notice on November 9.
What should I do?
- Be wary of emails claiming to come from your city office, TKC, an accounting firm or Arara, and don't open their links.
- Don't enter personal details or PINs on a page reached from an email about My Number card pickup or online applications; check on your local government's official site.
- Consider filtering or changing the email address you registered if scam emails increase.
Check the other services you use →
Sources
- メール配信委託先への不正アクセスによる情報漏えいに関する件(第2報) (Data leak caused by unauthorized access at our email delivery contractor (second notice)) · TKC (in Japanese) · official
- アララ株式会社の「アララメッセージ」への不正アクセスによる情報漏えいの可能性に関するご報告(第6報) (Report on a possible data leak caused by unauthorized access to Arara's Arara Message (sixth notice)) · TKC (in Japanese) · official
- メール配信委託先への不正アクセスによる情報漏えいに関する件(第3報) (Data leak caused by unauthorized access at our email delivery contractor (third notice)) · TKC (in Japanese) · official