Raksul data breach

What happened

Raksul, which runs a Japanese online printing service of the same name, said on November 9, 2026 that an outsider broke into the system that processes customers' uploaded print files, and that personal data in stored print files may have leaked. The data includes names, company names, addresses, phone numbers and email addresses that appear in print files, invoices and Web Yubin mail data, and can include people printed on business cards or postcards, not only the customers who ordered. Raksul says the number of affected records is still being counted and that card data, login IDs and passwords were not leaked. It cancelled the misused credentials and paused some upload services from November 8.

What should I do?

1. Be wary of emails, texts and calls claiming to be from Raksul or its partners, and don't follow links or enter login details from them.
2. Raksul says it will never ask for passwords or card numbers by email or text.
3. If you printed business cards or postcards, let the people named on them know they may get scam messages.
4. If an invoice or a request to change bank details seems to come from a business partner, confirm it by phone before paying.

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