Teollimi

MediSecure data breach

Was I affected?

MediSecure confirmed a breach affecting about 12.9 million people, exposing names, dates of birth, addresses and phone numbers. Most Australians who were issued an electronic prescription via MediSecure between March 2019 and November 2023 may be affected; individual notices were not sent.

MediSecure breach facts
AnnouncedMay 16, 2024
When it happenedAround April 2024 (data from March 2019 - November 2023)
People affected12.9 million
Data exposedNames, Dates of birth, Addresses, Phone numbers, Email addresses, Medical information, Health insurance details and Other details
StatusConfirmed by the company or a regulator filing

What happened

Former Australian e-prescription provider MediSecure said a ransomware attack stole about 6.5 TB of data affecting roughly 12.9 million people whose prescriptions passed through its system between 2019 and 2023. Data included names, contact details, birth dates, Medicare card numbers and prescription details. The company went into administration and said it could not afford to identify and notify each person individually.

What should I do?

  1. Contact IDCARE (idcare.org, 1800 595 160) for free help, and ask Equifax, Experian and illion for a credit ban if you suspect misuse.
  2. If you think your Medicare card is being misused, ask Services Australia for a replacement card.
  3. Treat emails, texts and calls that mention prescriptions, Medicare or MediSecure as suspect; don't click links or share codes, and contact the company through its official app or website.

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Sources