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Han Lai Food (漢來美食) data breach

Han Lai Food (漢來美食) announced a data breach on Nov 10, 2026. The number of people affected has not been disclosed. It happened through a vendor (CYBERBIZ (Shun Li Smart Co.)). No settlement or compensation has been announced.

Was I affected?

Some customers who ordered from Han Lai Food's online shop run on CYBERBIZ; Han Lai has notified them by text message and email.

Han Lai Food (漢來美食) breach facts
AnnouncedNov 10, 2026
CountryTaiwan
Data exposedOther details
Through a vendorCYBERBIZ (Shun Li Smart Co.)
StatusConfirmed by the company or a regulator filing

What happened

Taiwanese restaurant group Han Lai Food said in a material-information filing on the evening of November 10, 2026 that its outsourced online-shop provider CYBERBIZ (Shun Li Smart Co.) had reported unauthorized access to part of its database, exposing order-related data of some customers of Han Lai's online store. Han Lai notified affected customers by text and email, stepped up anti-fraud warnings and said it will seek compensation from the vendor if it suffers losses. It did not say how many customers were affected.

What should I do?

  1. Be wary of calls or messages that cite a Han Lai order and ask you to change payment settings or cancel installments; this is a common scam in Taiwan.
  2. Call 165, Taiwan's anti-fraud hotline, if someone pressures you to transfer money or use an ATM.
  3. Never share card numbers or verification codes in response to a call or message about an order.
  4. Check the notice Han Lai sent you, if any, and contact the company through its official website.

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Sources