Dell Technologies data breach
Was I affected?
Dell Technologies confirmed a breach affecting an undisclosed number of people, exposing names and addresses. You may be affected if you bought Dell hardware between roughly 2017 and 2024 and received Dell's email about an incident involving purchase information.
| Announced | May 9, 2024 |
|---|---|
| When it happened | Up to April 2024 |
| Data exposed | Names, Addresses and Other details |
| Status | Confirmed by the company or a regulator filing |
What happened
Dell emailed customers in May 2024 that an attacker accessed a portal holding customer purchase records. Dell said names, physical addresses and order details such as service tags, item descriptions and warranty data were taken, but not emails, phone numbers or payment data. The hacker claimed to have scraped 49 million records by abusing a partner portal, a figure Dell did not confirm.
What should I do?
- Be wary of letters, calls or emails about Dell warranties, repairs or refunds that cite your order or service tag; contact Dell through dell.com directly.
- Never let unsolicited 'Dell support' callers remotely access your computer.
- Watch for package-delivery and replacement-part scams sent to your home address.
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Sources
- Dell discloses data breach of customers' physical addresses · TechCrunch (news)
- Threat actor scraped 49M Dell customer addresses before the company found out · TechCrunch (news)