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Casinos Austria data breach

Was I affected?

Casinos Austria confirmed a breach affecting about 150,000 people, exposing names, email addresses, dates of birth and addresses. You may be affected if you bought Casinos Austria gift vouchers through its online shop; the company has emailed affected customers.

Casinos Austria breach facts
AnnouncedNov 7, 2026
When it happenedNovember 2-5, 2026
CountryAustria
People affected150,000
Data exposedNames, Email addresses, Dates of birth, Addresses, Phone numbers and Other details
Through a vendorINCERT eTourismus (provider of the online voucher shop)
StatusConfirmed by the company or a regulator filing

What happened

Casinos Austria emailed customers that attackers accessed the systems of an external provider behind its online gift voucher shop between November 2 and 5, 2026, and that it must assume shop customer data was taken. About 150,000 customers are affected. The company says names, email addresses, orders and voucher codes may be involved, and Kosmo reports dates of birth, home addresses and phone numbers may be too; bank and credit card details are not stored in the shop and were not affected. The gap has been closed and Austria's data protection authority has been informed.

What should I do?

  1. Treat emails, texts and calls that mention your Casinos Austria voucher or order as suspect, and don't click links or open attachments in messages you didn't expect.
  2. Never give passwords or card details to anyone claiming to be from Casinos Austria; contact the company through its official website instead.
  3. If you still hold unused voucher codes, check with Casinos Austria that they are still valid and redeem them soon.
  4. Watch for invoices, reminders or delivery notices for orders you never placed, which could signal someone is using your name and address.
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